FAQ Headcovers

All of our head covers are handmade and bespoke so they can take some time to make. We hope that they should be with you within 30 days, but it can take up to 60 days.
Unfortunately, no. It is just too intensive to create the design, send it out for proof and then adjust it again for small, often unnecessary adjustments. Trust us you’re in good hands and we do have a 100% money guarantee if you really don’t like it.
Yes of course. If you have an idea in your head, we can try to create it. We design everyone by hand, so theoretically anything can be accommodated. Sometimes the more bizarre the better the outcome. If you have an idea that you’re really not sure about use the contact us page to talk to us about it.
Yes, they are designed to fit all drivers. If it doesn’t fit yours, you can send it back for a full 100% money back guarantee.
If you have a picture in your mind of what you want your headcover to look like, describe him/her to us in excruciating detail—we’ll do our best to fit every detail in.
Yes it is waterproof. But we wouldn’t recommend soaking it. If it starts to rain on your round, then tuck it inside the golf bags rain cover as you would normally. Or better still head back to the clubhouse and dry it off in the bar with a pint.
Yes, the headcover is cushioned and fully lined inside; it’s one reason why it takes so long to make! It will do a great job of protecting that precious driver.
The sock helps protect the shaft of the driver.
You can pay using all major credit cards as well as Paypal.
You can return the product within 14 days for a full refund.
Well we are not that sophisticated yet, but we hope to be able to introduce this on the site soon.
If you are not 100% satisfied with the product, we will return 100% of the sales price back to you as long as you return the product in its original condition.
You can contact us directly by emailing us at: richard [at] myheadcover.com Or you can phone our helpful customer service team by calling +44 (0) 7842 998716
If you are not 100% satisfied with your product, then your goods can be returned to us for a full refund. Buyer to pay only return postage costs and the returned item/s must be in original condition and packaging. Please remember we are most happy to help and deal with any situation. We provide excellent and fast customer service and we aim to keep our buyers happy with their product. Once we receive a returned item, we will contact you to find out if you would like a different product, voucher for equivalent value or refund. Send returns to: MyHeadCover.com - Returns Flat 1, The Gate House Ingatestone Essex CM40BL We strongly suggest you use tracked delivery to ensure that you can prove we received the item in case of problems with the postal service.
We currently have Paypal and Stripe as payment methods, these are the most secure method of payment for you and us. We do not store any personal information on our website about you to improve your security.